Terms of Use

DEFINITIONS

Unless specifically defined elsewhere in these Terms of Use, the following terms shall have the meanings set forth below:

1. "Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a party to these Terms of Use.
2. "You" or "User" means the Customer entering into a legal relationship with Biteship, including Dashboard users, customers, clients, affiliates, agents, representatives, and any other individuals or entities accessing or using the Platform.
3. "Biteship Account Owner" refers to the Customer who registers and creates an account on the Platform and is responsible for providing the necessary information to create the Biteship Account, securing their password, and overseeing the use of their Biteship Account.
4. "End User Account" means an account hosted by Biteship, created by a Biteship Account Owner for End Users to use the Products and/or Services.
5. "End User" means an individual authorized by the Biteship Account Owner to access the Platform and/or use the Products and/or Services.
6. "Super Admin" or "Admin" means your employees, representatives, consultants, contractors, or agents authorized to access your Biteship Account and/or operate/manage the Products and/or Services.
7. "Personal Data" means any information related to an identified or identifiable individual as personal data in accordance with applicable Personal Data Protection Laws.
8. "Confidential Information" means all confidential information disclosed by one party and its Affiliates ("Disclosing Party") to the other party ("Receiving Party"), whether orally or in writing, that is designated as confidential or would be reasonably understood to be confidential. Confidential Information excludes information that (i) is or becomes publicly known without breach of any obligation to the Disclosing Party, (ii) is known by the Receiving Party prior to disclosure without breach of any obligation to the Disclosing Party, (iii) is received from a third party without breach of any obligation to the Disclosing Party, or (iv) is independently developed by the Receiving Party.
9. "Privacy Policy" means the Biteship Privacy Policy available at https://biteship.com/en/privacy-policy, as updated by us from time to time.
10. "Specific Product Terms of Use" refers to additional terms governing each Product that is used by the Customer, as may be published on the Platform from time to time.
11. "Biteship" or "We" means PT Berbagi Inovasi Teknologi.
12. "Third Party Partner" means third parties that collaborate with us to provide services to you, including but not limited to Logistic Providers.
13. "Agreement" refers to the product usage agreement or subscription form signed and agreed upon by you and Biteship for the use of the Products and/or Services.
14. "Products" and/or "Services" refer to the various products and services developed, owned, and/or provided by Biteship and/or its Affiliates, made available through the Platform for your use, including but not limited to the Dashboard, shipping API, plugins, fulfillment services, and related features.
15. "Dashboard" means the all-in-one website dashboard which consists of the delivery management system owned and managed by Biteship, which connects the User and the Logistic Provider for delivering the Goods.
16. "Goods" means the products belonging to the User which are to be sent via the Dashboard to the recipient's address.
17. "Logistic Provider" means Biteship's logistic partner which will directly deliver Goods to the recipient's address as determined by the User.
18. "Platform" means the Biteship website, application, Dashboard, and all related digital channels through which Products and/or Services are provided.
19. "Biteship Saldo" means the prepaid balance stored in your Biteship Account that may be used to pay for shipping fees and other applicable charges on the Platform.
20. "Usage Fee" means any fee payable by the User for the use of Products and/or Services, including subscription fees, plugin fees, API fees, shipping fees, and other charges as determined by Biteship from time to time.
21. "Active Period" means the active period during which the User can access and use a subscribed Product and/or Service.
22. "Force Majeure" means events beyond the reasonable control of a party, including but not limited to natural disasters, pandemics, wars, riots, terrorism, power failures, telecommunications disruptions, embargoes, strikes, or changes in applicable laws and regulations.

ACCOUNT REGISTRATION AND USE

1. To access the Platform and/or use the Products and/or Services, you must register and create an account ("Biteship Account").
2. We reserve the sole discretion to reject your registration, suspend, or terminate any existing Biteship Account, including but not limited to any indication or where we have sufficient reasons to suspect fraud, violations of these Terms of Use, violations of applicable laws, or other suspicious or abnormal activities. Failure to fulfill your obligations to us may also lead to account suspension or termination.
3. The Biteship Account Owner has the authority to assign Super Admins, Admins, and End Users to access and use the Platform and/or Products and/or Services (as relevant). The Biteship Account Owner remains responsible for their Biteship Account, including all actions taken on the Biteship Account, whether by the owner or by Super Admins, Admins, or End Users.
4. All losses and risks arising from your failure to maintain the security and confidentiality of your Biteship Account shall be solely borne by you. In such cases, we will deem any actions taken on your Biteship Account as legitimate requests from You.
5. You understand and agree that Biteship is not responsible for managing or administering the internal use of the Products and/or Services by any Customer or End User.

You warrant and ensure that:

• You are legally authorized to undertake legal actions, including creating a Biteship Account and engaging in activities through your Biteship Account;
• You have the legal capacity to be bound by these Terms of Use, being either at least 18 years old or married, and not under guardianship. If you are under 18 or unmarried and under guardianship, you must have parental or guardian consent to open an account, and such consent shall imply agreement to the Platform and/or Product terms;
• You will use your Biteship Account solely by yourself and will not transfer it to any other person, except with the consent of Biteship;
• You will use the Platform and/or Products and/or Services only for lawful business activities, in accordance with the permitted purpose, and in compliance with all applicable laws and regulations;
• You will reasonably maintain the confidentiality of your password. We are not responsible for losses or damages resulting from your failure to secure your Biteship Account and password. We may require additional security measures and reserve the right to adjust these requirements at our discretion; and
• You will not reproduce, duplicate, copy, modify, sell, resell, or exploit any portion of the Platform and/or Products and/or Services.

Your Biteship Account may be closed upon your request, due to suspected fraud or suspicious activities, applicable laws and regulations, force majeure occurring for 3 (three) months or more consecutively, or other reasons in connection with account blocking.

CONTENT AND INFORMATION

1. Biteship Products and/or Services allow you to upload, store, send, and receive content, including shipment data, recipient information, and other business information.
2. When you upload, store, send, or receive content to or through the Platform and/or Products and/or Services, you grant Biteship (and Third-Party Partners) a license to use, store, reproduce, modify, create derivative works, communicate, publish, and distribute such content. The rights you grant under this license are for the limited purpose of operating, promoting, and improving our Platform and/or Products and/or Services, as well as developing new services. This license continues even if you stop using our Platform and/or Products and/or Services. You must ensure that you have the necessary rights to grant us this license for any content you submit to our services.
3. We or third parties working with us may provide content ("Third-Party Content"). In cases where Third-Party Content is provided by others working with us ("Third-Party Content Providers"), we are not responsible for any part of the Third-Party Content. Your access to or use of such Third-Party Content constitutes your agreement to be subject to the terms and conditions set by us or the Third-Party Content Providers.
4. The collection, storage, processing, use, and sharing of your Personal Data are subject to the Privacy Policy, which forms an integral part of these Terms of Use.

YOUR OBLIGATIONS

1. Compliance. Customers must (a) ensure that they and their End Users access the Platform and/or use the Products and/or Services in accordance with these Terms of Use, (b) make their best efforts to prevent and stop any unauthorized use or access to the Platform and/or Products and/or Services, and (c) promptly notify Biteship if they become aware of any unauthorized use or access to the Platform and/or Products and/or Services, their Biteship Account, or their password. Biteship reserves the right to investigate any potential violations occurring on the Platform and/or Products and/or Services.
2. Consent. Customers are responsible for ensuring that all necessary consents and notifications have been obtained to allow (a) the use and receipt of the Products and/or Services, including consents from Super Admins and End Users, and (b) the access, storage, and processing of any data they own or that is uploaded by Super Admins and End Users.
3. Additional Products and Third-Party Offers. Additional products and third-party offers may be available for use with the Products and/or Services. The use of additional products is subject to the terms of additional products that may be integrated from time to time. The use of third-party offers, including Logistic Providers, is subject to separate terms and policies with the relevant service provider.
4. Prohibited Goods. You agree that, before placing a delivery request through our Dashboard, you will ensure that the Goods match the description specified in our Dashboard and are not prohibited under any applicable laws or regulations. You will be solely responsible for verifying that the Goods are not prohibited and will indemnify and hold us harmless from any claims arising from the delivery of prohibited goods.
5. Acceptable Use. You agree to use our Platform for lawful purposes only. You may not use our Platform for any illegal or unauthorized purpose, including but not limited to copyright infringement, trademark infringement, and unauthorized access to or use of our Platform.

YOUR REPRESENTATIONS AND RESPONSIBILITIES

1. You understand and agree that all risks arising from the use of the Platform, Products and/or Services, and/or Third-Party products by You, the Super Admin, and End Users are entirely your responsibility, and You hereby agree to release us from any claims in connection with damages, disruptions, or other forms of system interference caused by unauthorized access by other parties.
2. You expressly release us, including but not limited to our shareholders, officers, directors, commissioners, and employees, from any liability, consequences, losses (both material and immaterial), claims, costs (including attorney fees), or other legal responsibilities that arise or may arise due to your violation of these Terms of Use. In the event of direct losses resulting from our violation of these Terms of Use, you agree that the maximum compensation we may provide is limited to the amount of Usage Fees paid in the last 12 (twelve) months.
3. Biteship is not responsible for any losses or claims arising from the use of your Biteship Account, whether by You or any other party using your Biteship Account.
4. As a logistic aggregator, Biteship provides access to various Logistic Providers through our Platform. Each Logistic Provider has its own terms of use that must be followed by our users. By using our Platform, you acknowledge and agree that you are solely responsible for complying with the terms of use of each Logistic Provider that you choose to work with through our Platform.

BITESHIP'S RIGHTS AND RESPONSIBILITIES

1. If (i) we suspect that you are violating the law or acting unlawfully, or (ii) we receive reports of unauthorized use, suspected fraud, or orders from relevant institutions, or (iii) there are payment delays, or (iv) there are suspicions or occurrences of activities that threaten the Platform, Products and/or Services, and/or your Biteship Account, we reserve the right to suspend your Biteship Account (either permanently or temporarily), terminate access to the Platform and/or Products and/or Services, or take any other legal actions we deem necessary.
2. We provide the Platform and/or Products and/or Services as is and do not guarantee the reliability, timeliness, quality, suitability, availability, accuracy, completeness, or security of the Platform and/or Products and/or Services to meet your needs and expectations. We are not responsible for any losses caused by failures or errors of Third-Party Partners, including Logistic Providers.
3. The Platform and/or Products and/or Services may experience limitations, delays, and other problems inherent in the use of the internet. We are not responsible for delays, delivery failures, damages, or losses caused by such issues.
4. We are not obligated to monitor your access or use of your Biteship Account.
5. We are not required to take any actions deemed necessary by you regarding any issues arising between you and Third-Party Partners. However, We will make our best efforts to facilitate any issues arising between You and Third-Party Partners.
6. We reserve the right to modify, adjust, or enhance the Products and/or Services as part of quality improvements or performance optimization, with prior notice to the User where reasonably practicable.

TERMS OF SERVICE (DELIVERY SERVICES)

1. To use our delivery service from our Dashboard, it is necessary for you to furnish precise and thorough information regarding the identity of the sender and the recipient, pickup address of the Goods, the delivery address of the recipient, and the specifics of the Goods that will be delivered, including item description, value, weight, dimension, quantity, and type. You agree that Biteship shall not be responsible for any losses or damages incurred by you due to incorrect information regarding this matter.
2. We have the option to do bulk delivery on our Dashboard, by adding additional recipients as well as filling in similar details as mentioned in the previous paragraph.
3. Upon your own evaluation of the Goods' characteristics, you are required to package them appropriately to ensure that they remain undamaged during delivery by our Logistic Provider.
4. If you are expecting the Logistic Provider to collect Cash-on-Delivery (COD) from your recipient, you have the option to choose the additional feature to collect COD which may only be available by certain Logistic Provider as indicated in our Dashboard.
5. After the completion of your delivery request details, you will be able to see the list of fees of our Logistic Provider ("Fees") including the COD Fees, if applicable. Insurance is available upon activation and will be subject to the Insurance section of these Terms of Use. Biteship can change and/or update the Fees offered from time to time based on certain factors, including location, time, and applicable laws and regulations. By making the payment of such Fees, you understand that you will also be subject to the terms of service of each Logistic Provider.
6. You acknowledge that the weight of the Goods which will be delivered through our Dashboard will be determined based on the largest weight between the actual weight and volumetric weight of the Goods. If there is a difference in the weight of the Goods as calculated by Biteship and/or the Logistic Provider and the weight declared by you, Biteship will use its calculation as the final weight for determining the shipping fee and/or any additional fees.
7. Upon your successful delivery request on our Dashboard, our Logistic Provider shall have the right to ensure that the Goods are in accordance with the description and do not violate this Terms of Use.

FEES AND PAYMENTS

1. The User acknowledges, understands, and agrees that the details of the Product and/or Service package selected by the User, including applicable Usage Fees, are as stated on the Platform, in the Agreement, and/or in the Specific Product Terms of Use (as relevant).
2. Payment of shipping Fees may be made using Biteship Saldo, by topping up using QR code or other payment methods available on our Dashboard, or using other payment methods as determined by Biteship from time to time.
3. Subscription Fees for plugins, API plans, and other recurring Products must be paid in accordance with the billing cycle stated on the Platform or in the Agreement.
4. Biteship has the right to suspend or freeze User access to the Biteship Account and/or Products and/or Services if Users do not make payments according to the specified time. Access will be restored once payment has been received completely and correctly by Biteship.
5. Each Party is responsible for taxes that must be paid in accordance with the provisions of the applicable laws and regulations.
6. If there is a conflict or difference in interpretation between these Terms of Use and the Agreement and/or Specific Product Terms of Use, the provisions in the Agreement and/or Specific Product Terms of Use will apply to the extent of such conflict.

REFUND POLICY

This Refund Policy forms an integral part of these Terms of Use and governs the refund of Usage Fees and Biteship Saldo. By using the Platform, you agree to the following refund terms:

1. Refund requests must be submitted in writing to Biteship Customer Support via [email protected] or through the official support channels available on the Platform, no later than 30 (thirty) calendar days after the event giving rise to the refund request, unless otherwise stated in these Terms of Use.
2. Biteship will review refund requests based on internal verification and applicable records on the Platform. Biteship's decision on refund requests is final and binding, subject to applicable laws and regulations.
3. Refund processing, if approved, will be made to the original payment method or to a bank account designated by the User, within a reasonable period after approval, subject to processing times of payment providers and banks.

The following payments are non-refundable under any circumstances, unless otherwise required by applicable laws and regulations:

• Subscription Fees, plugin fees, API plan fees, and other recurring Usage Fees that have already been paid for the Active Period, including where you decide to stop using the Service prior to the end of the Active Period or cancel the usage of the Service;
• Shipping Fees and delivery-related charges for orders that have been successfully created, picked up, or processed by the Logistic Provider;
• Insurance fees that have been activated for a shipment;
• COD service fees and other ancillary service fees that have been charged;
• Any payments already made by the User to Biteship in the event of early termination of the use of Products and/or Services for any reason attributable to the User; and
• Promotional credits, referral bonuses, or other non-cash benefits granted by Biteship, unless expressly stated otherwise by Biteship.

Refunds may be considered in the following circumstances, subject to verification by Biteship:

• Remaining Biteship Saldo balance upon permanent account closure requested by the User, after deduction of any outstanding fees, charges, or obligations owed to Biteship or Third-Party Partners;
• Duplicate or erroneous top-up transactions proven to be caused by a technical error on Biteship's Platform and not due to User error;
• Shipping Fees for orders cancelled before pickup by the Logistic Provider, where cancellation is successfully processed through the Dashboard and no pickup has occurred;
• Overpayment or billing errors verified by Biteship; and
• Other circumstances where a refund is expressly provided under applicable laws and regulations or under a separate written agreement between the User and Biteship.

In the event of early termination of the cooperation or use of Products and/or Services, any payments already made by the User to Biteship shall be non-refundable, and the User shall remain obligated to pay all Usage Fees set forth in these Terms of Use or any separate documents related to the use of the Products and/or Services, whether or not such Usage Fees have been invoiced by Biteship. Termination will not affect existing rights and obligations of each Party which have arisen before the date of termination.

INSURANCE FOR DELIVERY SERVICE

1. If you want to insure each item sent through our Dashboard, the amount of the insurance fee is 0.5% (zero point five percent) of the value of the Goods and a maximum replacement value of IDR 50,000,000 (fifty million Rupiah) per air waybill.
2. In the event of loss or damage to the insured Goods, the insurance provider appointed by Biteship shall compensate You for the value of the Goods as evidenced by an invoice or purchase receipt, subject to a deduction fee of 10%. For document shipments, the claimable amount shall be based on the printing cost invoice, also subject to a 10% deduction fee.
3. If the Goods are not insured, in the event of damage and/or loss, whether total or partial, caused by negligence or intentional acts of the Logistic Provider during the delivery process, the Logistic Provider through Biteship shall be liable to provide compensation amounting to ten (10) times the shipping cost per kilogram and/or up to a maximum of IDR 1,000,000 (one million Rupiah) per airwaybill — whichever is lower when compared with the actual value of the lost or damaged Goods. For document shipments, the claimable amount shall be IDR 50,000 per airwaybill.

You or your recipient must make and submit a list of lost and damaged Goods as well as supporting documents needed for processing insurance claims ("Claim Document") to Biteship and comply with the following claim requirements:

1. The party submitting the claim must submit the report no later than 24 (twenty-four) hours after the Goods are received by the recipient;
2. The submitting party is required to send Claim Documents to Biteship no later than 2 (two) Calendar Days from the report. In the event of total loss and/or damage to the Goods, claim submission must be made no later than 2 (two) Calendar Days since the recipient receives confirmation from the Logistic Provider through Biteship that the Goods are lost or totally damaged in delivery.

For the avoidance of doubt, if the claim report is not submitted within the above specified timeline, the claim shall be deemed invalid and you or the recipient will not be entitled to any compensation or reimbursement.

The Logistic Provider or insurance company appointed by Biteship may refuse a claim for compensation if the following occurs:

1. The process of filing claims that are made after the deadline referred to above;
2. Loss and damage to Goods caused by inadequate packaging, errors in providing information, the nature of the Goods, manufacturing failure, detention or confiscation by government agencies, or damage caused by acts of third parties such as theft, robbery, or hijacking.

Goods that are prohibited from being delivered using a Logistic Provider include, but are not limited to:

• Livestock, blood stock, and plants;
• Ammunition, firecrackers, matches, gasoline or other explosives and/or flammable materials in large quantities;
• Paper money, money orders, checks, and other goods of similar nature;
• Live animals except bees, leeches, silkworms, parasites, and officially recognized insects;
• Weapons, military equipment and spare parts;
• Human remains (corpses);
• Items that offend decency;
• Opium, morphine, cocaine and other illicit drugs, toxic substances;
• Dangerous goods in large quantities;
• Biological materials that are perishable and easily transmit disease;
• Alcoholic drinks (except those with a license);
• Gold, diamonds and precious materials;
• Materials classified as hazardous materials according to applicable regulations; and
• Other items which according to laws and regulations are declared prohibited.

INTELLECTUAL PROPERTY

1. The Platform and/or Products and/or Services are protected by intellectual property rights owned by us or our licensors. We grant you a limited license to download, access, and use the Platform and/or Products and/or Services only on your personal devices and for purposes related to service usage.
2. You are not permitted to copy, modify, distribute, create derivative works from, or exploit the Platform and/or Products and/or Services without our written permission.
3. These Terms of Use will not be considered as a transfer of any intellectual property rights which are the property of each Party or its Affiliates. By using the Products and/or Services, the User is granted a limited, non-exclusive, non-transferable license for the duration of the Active Period or applicable usage term.

DISCLAIMER, LIMITATION OF LIABILITY, AND INDEMNIFICATION

1. Our Platform is provided "as is" and "as available" without any warranty of any kind, express or implied. We do not guarantee the accuracy, timeliness, completeness, reliability, or availability of our Platform or its content.
2. In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Platform, whether or not we have been advised of the possibility of such damages.
3. Upon any investigation where Biteship is proven to cause damages to you arising out of negligence or errors directly attributable to Biteship, the maximum compensation we may provide is limited to the amount of Usage Fees paid in the last 12 (twelve) months.
4. You agree to indemnify, defend, and hold us harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our Platform, your violation of these Terms of Use, or your violation of any law or regulation.
5. You further agree to indemnify and hold us harmless from any and all claims, damages, losses, liabilities, costs, and expenses arising from your failure to comply with the terms of use of any Logistic Provider that you choose to work with through our Platform.

PERSONAL DATA PROTECTION

1. For the purpose of implementing these Terms of Use, the User shall be deemed the Personal Data Controller, who determines the purposes and exercises control over the processing of Personal Data. Biteship shall be deemed the Personal Data Processor, who processes Personal Data based on the instructions of and on behalf of the Controller, in accordance with applicable laws and regulations.
2. The Controller hereby grants lawful consent and instructions to the Processor to obtain, access, store, collect, use, and process Personal Data entered by the Controller for the purpose of accessing and using the Products and/or Services in an optimal manner.
3. The Controller shall ensure that the Controller has obtained lawful and explicit consent from the Data Subject for the disclosure, processing, and storage of the Data Subject's Personal Data by the Processor.
4. Biteship, as the Processor, shall process Personal Data solely for the purpose of providing the Products and/or Services, and only to the extent necessary, in accordance with these Terms of Use, the Privacy Policy, and applicable laws and regulations.
5. The collection, storage, processing, use, and sharing of User personal information are subject to the Privacy Policy, which is an integral part of these Terms of Use.

FORCE MAJEURE

The Platform and/or Products and/or Services may be disrupted by events beyond our control ("Force Majeure"). In the occurrence of a Force Majeure event:

1. The Party affected by the Force Majeure shall notify the other Party in writing at the latest 5 (five) working days and shall use its best effort to restore its ability within the shortest time possible.
2. If the Force Majeure event prevents or delays performance for 30 (thirty) calendar days, the Parties must communicate to anticipate and mitigate the effects caused by such event.
3. You release us from liability if we are unable to provide services due to Force Majeure. Biteship shall not be liable for any failure or delay in the performance of its obligations arising from Force Majeure Events.

GOVERNING LAW AND DISPUTE RESOLUTION

1. These Terms of Use are governed by the laws of the Republic of Indonesia.
2. Any and all disputes, controversies, or conflicts arising from or in connection with these Terms of Use shall first be resolved through amicable discussions between the parties within 30 (thirty) calendar days after one party informs the other that a Dispute has arisen.
3. If the Dispute is not resolved within 30 (thirty) calendar days of such amicable discussions, the parties agree that the Dispute shall be resolved through the Indonesian National Arbitration Board (BANI) located at Wahana Graha Fl. 1 & 2, Jl. Mampang Prapatan No. 2, Jakarta, unless otherwise agreed in writing by the parties or required under Specific Product Terms of Use.
4. While the dispute is still under settlement, the Parties remain obliged to perform their respective obligations that must be fulfilled in accordance with these Terms of Use.

TERMINATION

1. These Terms of Use apply as long as the User uses the Products and/or Services.
2. Biteship reserves the right to terminate or suspend your access to our Platform, without notice where permitted by law, including but not limited to your violation of these Terms of Use.
3. The User may request termination of their Biteship Account by contacting Biteship Customer Support, subject to settlement of all outstanding obligations.

The use of Products and/or Services may be terminated early in the following circumstances:

• The User provides written notice to Biteship at least 30 (thirty) calendar days in advance;
• Either Party commits a material breach of these Terms of Use;
• An order issued by a governmental institution or based on a court order;
• Either Party is dissolved, liquidated, or declared bankrupt; and/or
• Biteship's policy implemented in accordance with applicable laws and regulations.

In the event of early termination, any payments already made by the User to Biteship shall be non-refundable, and the User shall be obligated to pay all Usage Fees as stipulated in these Terms of Use or any separate documents related to the use of the Products and/or Services. With regard to terminating the use of Products and/or Services, the Parties agree to ignore the provisions contained in Article 1266 of the Civil Code, so that termination may take effect automatically without going through a judicial process, where permitted by law.

MISCELLANEOUS

1. These Terms of Use constitute a valid and legally binding electronic agreement upon you clicking 'register' or 'log in' on the Platform and/or Products and/or Services. You may not transfer your rights without our written consent. We may transfer our rights to others in connection with a business transfer, merger, or restructuring, with notice where required by law.
2. If you violate these terms and we do not take immediate action, it does not mean we waive our right to take action later. These terms remain valid even if your Biteship Account is suspended or this agreement terminates.
3. If any provision of these Terms of Use is unenforceable, the remaining provisions will remain in effect.
4. These Terms of Use constitute the entire agreement between you and us regarding your use of our Platform and supersede all prior or contemporaneous agreements or representations, unless specifically stated otherwise.
5. If these Terms of Use are provided in various language versions and there are differences between one language and another, the Indonesian language version will prevail to the extent permitted by applicable law.
6. We may freeze or revoke access to the Platform and/or Products and/or Services, partially or completely and temporarily or permanently, if you do not fulfill payment conditions, there are indications of fraud, violations of these Terms of Use, or violations of applicable laws and regulations.