Biteship ("Biteship," "we," "us," or "our") uses cookies and similar technologies across our website, dashboard, merchant portal, landing pages, API documentation, and Help Center (together, the "Services"). This Cookie Policy explains what cookies are, why we use them, and how you can manage your preferences.
This Cookie Policy is meant to complement, not replace, our Privacy Policy. For more detailed information about how Biteship collects, uses, and protects personal data more broadly, please refer to our Privacy Policy. Where this Cookie Policy overlaps with the Privacy Policy, we've kept things brief here and pointed you to the Privacy Policy for the fuller picture.
Cookies are small text files that a website stores on your browser or device when you visit it. They allow the website to recognize your browser on future visits and to remember certain information about your session, such as your preferences or login state.
Cookies can be set by Biteship directly ("first-party cookies") or by third-party service providers whose tools are embedded in our Services ("third-party cookies"). Similar technologies, such as pixels, tags, and local storage, may also be used for comparable purposes and are covered by this Cookie Policy.
We use cookies for a few practical reasons: to keep our website and dashboard secure and running properly, to understand how visitors and merchants interact with our Services so we can improve them, to remember your settings and preferences, and, where applicable, to support advertising and measure its effectiveness.
We rely on the four cookie categories below, which match the categories shown in Biteship's Cookie Preferences banner.
Necessary cookies are essential for our website and Services to function properly. They typically support things such as authentication, session management, security, fraud prevention, load balancing, and remembering your cookie consent choices.
Because these cookies are required for our Services to work as intended, they cannot be disabled. They are active by default and remain active regardless of the preferences you set in the Cookie Preferences banner.
Performance cookies help us understand how visitors use our website and Services so we can improve performance and the overall user experience. Examples include website usage analytics, anonymous aggregated statistics, measuring page load performance, identifying broken pages, monitoring website errors, and understanding general traffic patterns.
Performance cookies are optional and are not active by default. They help us improve the Services, but they are not required for core website functionality. These cookies are only loaded after you provide consent through the Cookie Preferences banner, and you can withdraw that consent at any time.
Functional cookies enable enhanced functionality and a more personalized experience. Examples include remembering your language preference, supporting contact forms, enabling live chat, remembering interface preferences, and recalling settings you've previously selected.
Functional cookies are optional as well. However, if you disable them, some features of our website or Services may not work as intended.
Marketing cookies are used to deliver and measure the effectiveness of advertising. Biteship may use advertising partners such as Google Ads, Meta Pixel, LinkedIn Insight Tag, or similar tools to support remarketing, conversion measurement, and advertising attribution.
Marketing cookies are optional. If you disable them, you may still see advertisements from Biteship or others, but they will be less tailored to your interests.
Some cookies on our Services are placed by trusted third-party providers who help us operate, analyze, and promote our Services. Biteship may use trusted third-party services, such as Google, Meta, LinkedIn, HubSpot, Stripe, analytics providers, and customer support platforms, depending on the specific tools in use at any given time.
These third parties may set their own cookies subject to their own privacy and cookie practices, which we encourage you to review. Biteship does not control the cookies set by third-party services and is not responsible for their content or practices.
Cookies and similar technologies may collect information such as browser type, device information, IP address, pages visited, time spent on pages, referring URLs, and general interactions with our Services.
This information may, in some cases, be associated with other information we hold about you, such as your account or usage data. For a fuller explanation of how such information may be used and protected, please see our Privacy Policy.
You can manage your cookie preferences at any time using Biteship's Cookie Preferences banner, available on our website. Through the banner, you can accept all cookies, reject all non-essential cookies, or individually enable or disable Performance, Functional, and Marketing cookies, and save your preferences. We record the preferences you select, including the time and the categories you consented to, as evidence of your consent.
Necessary cookies always remain active, since they are required for our website and Services to function.
You can also manage or delete cookies through your browser settings. Most browsers allow you to review, block, or remove cookies, and you can find instructions in your browser's help documentation. Please note that blocking or deleting certain cookies, including Necessary cookies, through your browser may cause parts of our website or Services to stop working correctly.
Cookies generally fall into two categories based on how long they stay on your device:
We do not specify exact retention periods here, as these can vary depending on the specific cookie and its purpose.
We may update this Cookie Policy from time to time to reflect changes in our practices, the tools we use, or for legal and operational reasons. We recommend reviewing this page periodically to stay informed about how we use cookies.
If you have any questions about this Cookie Policy or how Biteship uses cookies, please contact us at [email protected].
Logistics ecosystem to grow your e-commerce business, from shipping aggregators to fulfillment warehouses.
Services
© 2026 Biteship. All rights reserved.
