By use case
Let sellers activate the couriers they want, show live multi-courier rates at checkout, and share tracking with buyers from one logistics layer.
Seller settings
Activate couriers
Your Store Seller
Marketplace seller account
Couriers available on the platform
Activated couriers appear on the marketplace checkout for your store buyers.
Marketplace checkout
Couriers activated by the seller appear as live shipping options at checkout. Buyers can compare ETA and price before paying.
Checkout
Your Marketplace Store
Urban White Sneakers
1 item · Seller YS
Rp189.000
Choose shipping
Shared tracking
Share the same shipment status with buyers and sellers. Copy the link, share it, and stay in sync without back-and-forth chat.
Customer view
Tracking page
JNE REG
JT9876543210ID
Order confirmed
09:12Picked up by courier
10:48In transit to destination hub
13:20Out for delivery
16:05Seller view
Tracking page
JNE REG
JT9876543210ID
Order confirmed
09:12Picked up by courier
10:48In transit to destination hub
13:20Out for delivery
16:05Shipment tickets
When a shipment issue happens on the marketplace, Biteship can help manage the ticket and reply on behalf of the seller to couriers and buyers.
Track and manage all support requests in one place. Learn more
Photo proof from seller
Attaching photo proof as well. Courier app status is not updating.
Comments
Marketplace Seller
Buyer said the package never arrived. Waybill 000912345678 still shows in transit for 5 days.
25 Jul 2026, 14.22 WIB
BiteshipOn behalf of seller
We already raised this to SiCepat on behalf of your store. Investigation is open and we will update once the hub confirms.
25 Jul 2026, 14.41 WIB
BiteshipOn behalf of seller
SiCepat confirmed the parcel is at Bandung hub. Driver reattempt is scheduled today before 18.00.
Shipment proof attachment
25 Jul 2026, 16.05 WIB
Seller courier control, checkout rates, shared tracking, APIs, and webhooks in one stack.
01
Each seller chooses which couriers to offer buyers from the shared marketplace network.
02
Surface live rates from activated couriers so buyers can pick ETA and price at checkout.
03
Give customers and sellers the same shipment timeline they can share with one link.
04
Orchestrate quoting, booking, and status sync across every seller on the platform.
Marketplaces win when shipping is reliable infrastructure, not a side quest.
Reuse Biteship courier network instead of negotiating each carrier.
Webhooks standardize status across sellers.
Partner patterns support branded logistics experiences.
API first, then OMS and seller tooling.
Activate API keys and required couriers
Integrate Rates, Orders, Tracking, and webhooks
Connect OMS partners or seller dashboards
Talk to Biteship about API, OMS, and partner logistics.
Logistics ecosystem to grow your e-commerce business, from shipping aggregators to fulfillment warehouses.
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